Privacy Policy

1. Introduction

This policy explains how we, Avue.com (hereinafter referred to as “Avue”), use the personal information which you provide to us when using our service, including but not limited to our website and mobile applications (jointly referred as “Website”). Please read this Privacy Policy and understand it before using our services. By visiting and/or ordering services on this Website, you agree and, where required, consent to the collection, use and transfer of your information as set out in this policy.

2. What information do we collect about you?

We collect personal information from you when you order goods or services from us or use our Website. We also collect information when you complete any customer survey. Website usage information may also be collected using cookies (as defined below). Avue will collect information that personally identifies you and/or your location, where required (this may include your name, email address, home address, telephone number, geolocation, etc.), but only when you voluntarily give it to us.

We collect this information exclusively to carry out the functions offered on the Website and to provide you with offers and information about Avue and other services we think you may be interested in. We might collect this personal information through:

• Online product ordering

• Entry into competitions

• Subscribing to our newsletter

• Creating a user account

• Sending 'contact us' messages or other correspondence through the Website

• Advertising, research, and direct marketing

We do not collect sensitive information about you.

3. Cookies

Some of the information collected will not personally identify you but will instead track your use of the Website so that we can better understand how the Website is used by customers and in turn enhance and improve your experience. We may obtain this information by use of cookies.

Cookies are small data files transferred to your device that recognize and identify your device and allow it to 'remember' information from the Website for future use. Cookies do not contain any information that personally identifies you. We may collect technical information from your mobile device such as location data, device characteristics, IP address, and mobile payment methods. Your browser should allow you to refuse cookies if you wish by changing the settings.

4. Storage and Security of Your Personal Information

Avue will use all reasonable endeavors to maintain the security of your personal information and to protect it from misuse, interference, loss, and unauthorized access, modification, or disclosure. Avue will destroy any personal information it holds about you which it no longer requires under the terms of this Privacy Policy.

Where you have chosen a password, you are responsible for keeping it confidential. Due to the nature of the internet, Avue does not provide any guarantee regarding the security of your personal information during transmission to us and you acknowledge that you disclose your personal information to us at your own risk.

5. How will we use the information we collect from you?

You consent to Avue collecting and using your personal information for processing and delivering the order/s placed on the Website. In particular, you expressly consent that Avue may disclose your personal information, including your name, email address, physical address, and telephone number to riders or couriers delivering your order.

Avue may disclose your personal information to:

• Other entities within the Avue group of companies.

• Third parties engaged by Avue to perform functions such as processing payments, mail outs, debt collection, research, and marketing.

If you would like to unsubscribe from direct marketing communications, please e-mail us at support@avue.com.

6. Access to Your Information

Avue will use all reasonable endeavors to keep personal information accurate and up-to-date. Please contact us if you would like to access, correct, or delete the personal information we hold about you.

Please email us at support@avue.com to receive a copy of your information. Avue reserves the right to charge a nominal fee for processing this request in accordance with local legislation. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services.

7. Changes to our Privacy Policy

Avue reserves the right to alter all or any part of this Privacy Policy. Any changes will be notified via the Website and, where appropriate, through e-mail notification.

8. Other Websites

Our Website may have links to other websites. This privacy policy only applies to this Website. You should read the privacy policies of other websites when using those sites.

9. Contact

All comments, queries, and requests relating to our use of your information are welcomed and should be addressed to: support@avue.com